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Media Release: Yolobus Resumes Fare Collections and Publishes Rider Guidelines 06.30.20 1:28 pm

WOODLAND, Calif. Beginning July 1, Yolobus will resume front door boarding and fare collections. Social distancing will continue to be promoted and fares must be made upon entry. At this time, all passengers must wear a face covering (masks, scarf, or other form) while waiting for the bus and while riding. This requirement does not apply to children under the age of two or to individuals who are unable to wear a face covering due to a medical condition or disability. Riders are asked to continue following social distancing guidelines, remain six feet apart when waiting for or riding the bus, where possible, and not to travel when feeling ill or having any COVID-19 related symptoms. Operators will adhere to established policies to safeguard the health of operators and other riders.

“As California begins to re-open, Yolobus is daily tracking and evaluating ridership to help us best determine when to restore Yolobus service towards pre-pandemic levels,” states Terry Bassett, Executive Director ofYolobus. “Reinstating fares is the beginning of that process, which will also include service coming back in phases.”

 While fares are being reinstated, Yolobus is continuing to support youth riders by offering unlimited free rides to youth 18 and younger throughout its service area. The year-long pilot program, which launched in August 2019, will be extended through November 2020.

To enhance the safety and wellbeing of operators, Yolobus installed driver barriers as an additional measure to operators wearing masks. All buses have common touch points wiped down during revenue service, and vehicles are disinfected prior to the next day’s use.

In these unprecedented times,” adds Bassett, “I would ask the community to join Yolobus management and Transdev, the agency’s bus contractor, in thanking our Yolobus operators, maintenance, and operations personnel who have opted to continue to drive and work for us during the pandemic to help customers access essential jobs, food, and other necessities allowed under the Governor’s call to stay at home and to maintain the cleanliness of our buses following county and state mandates.”

Customers are still encouraged to use Yolobus for essential trips only. Riders can contact Yolobus customer service by emailing custserv@yctd.org, or by calling (530) 666-2877, for more information and trip planning assistance. Yolobus schedule information is available at: http://yolobus.com/news/index.php/613

All riders are asked to comply with the following guidelines:

Yolobus Rider Guidelines During COVID-19 Pandemic (Effective June 8, 2020)

1. Stay home if you’re not feeling well.

2. Wash your hands frequently with soap and water for at least 20 seconds.

3. Bring and use your own hand sanitizer and face cover. All passengers and drivers must wear face covers.

4. Avoid touching your eyes, nose, and mouth.

5. Cough or sneeze into a tissue, then throw that tissue in the trash. If you don’t have a tissue, use your elbow.

6. During the pandemic, in our effort to provide some social distancing, we encourage a limit of 15 riders on two-door transit buses and 26 riders on single door buses, plus the driver, on fixed route services. We also ask our passengers to try to leave every other seat on their bus vacant. Exceptions may be made for families or groups traveling together.

7. Practice social distancing by staying at least 6 feet away from other people, where possible.

8. Standees arenot allowed on any bus, except families or groups traveling together on two-door transit buses.

9. Subject to driver and bus availability, Yolobus may provide extra buses to offer additional capacity,once the seating limit is reached, but we cannot guarantee it.

10. All drivers will deploy and use the sneeze shield at the driver compartment or wear a face shield.

11. It is our intention to frequently wipe down touch surfaces on buses used in service each day.

12. In addition to cleaning the touch surfaces as described above, buses used in service are disinfected at least once a day.

13. We advise riders who are age 65 or over or who have pre-existing medical conditions that pose a risk withCOVID-19 not to ride the fixed-route bus during the pandemic, but to instead call our paratransit number to register and arrange for their ride, subject to driver and vehicle availability, or to arrange alternative means of travel.

14.Customers who remain uncomfortable using public transportation during the pandemic should consider an alternative means of travel, such as carpooling or another form of ridesharing.

As an essential service during the COVID-19 pandemic and vital to opening California up again, Yolobus takes its rider’shealth and the health of our drivers seriously. In order to protect the health and safety of everyone, please follow these guidelines until further notice.

 

About Yolobus

On March 23, Yolobus and Transdev, the agency’s bus contractor, reduced service to a Saturday schedule with some expanded bus service on specific routes. Operation continues because many essential workers use Yolobus to get to jobs and others depend on bus service for essential travel included in the COVID-19 shelter-in-place mandates to secure food, health care, meals, safety, and medical necessities. Yolobus operates 45 compressed natural gas (CNG) buses, 6 battery-electric zero-emission buses, 6 highway coaches powered by clean diesel fuel that is highly refined to improve combustion efficiency and reduce harmful emissions, and 9 clean diesel cutaway vehicles that offer curb-to-curb paratransit service. Yolobus serves Davis, West Sacramento, Winters, Woodland, downtown Sacramento, Sacramento International Airport, Cache Creek Casino Resort, Esparto, Madison, Dunnigan, and Knights Landing, and connects to Unitrans and Fairfield-Suisun Transit in Davis, and Sac RT buses and light rail in Sacramento. A limited on-demand pilot program for Knights Landing residents was introduced in August 2019. The agency, prior to the pandemic, provides over 1.2 million rides a year. For route and schedule information visit www.yolobus.com or call (530) 666-BUSS (2877).

 
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